Last Updated: September 2026
Seva hi Dhram Trust respects the privacy of visitors, donors, volunteers and other users of our website.
This Privacy Policy explains what information we may collect through our website, how we may use it, and how we protect it.
Website: https://sevahidhramtrust.com
1. Information We Collect
When you use our website, contact us, make a donation, or submit information through our forms, we may collect information such as:
- Name
- Mobile/phone number
- Email address
- Address or other information voluntarily provided by you
- Donation-related information
- Information submitted through contact or volunteer forms
- Basic technical information such as browser type, device information and IP address where applicable
We only request information that is reasonably necessary for the relevant purpose.
2. Donation Information
If you choose to make a donation through our website, certain information may be collected to process and acknowledge your donation.
Payments may be processed through Razorpay or other authorized payment service providers.
We do not intentionally collect or store your complete debit card, credit card, banking password, UPI PIN or other confidential payment credentials on our website.
Payment information is handled by the applicable payment service provider according to its own privacy and security policies.
3. How We Use Your Information
Information provided by you may be used to:
- Process and acknowledge donations
- Respond to your questions and requests
- Contact you regarding your enquiry, donation or volunteer request
- Maintain records relating to our charitable activities
- Improve our website and services
- Prevent fraud, spam or misuse of the website
- Meet applicable legal, accounting or administrative requirements
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. Contact and Volunteer Forms
If you submit information through our Contact Us or Volunteer forms, we may use the information you provide to respond to your request and communicate with you regarding the relevant activity.
Please do not submit sensitive personal information unless it is specifically required for the service you are requesting.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, security and user experience.
Cookies may also be used by certain third-party services integrated into the website.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Third-Party Services
Our website may use third-party services such as payment providers, social media platforms, website analytics, spam protection or embedded content.
These third-party services may process information according to their own privacy policies.
For example, when you make a donation, the payment transaction may be handled by Razorpay. The processing of payment-related information is subject to the applicable Razorpay terms and privacy policy.
7. Embedded Content
Our website may contain links or embedded content from third-party websites, such as videos, social media content or other external services.
When you interact with such third-party content, those services may collect information according to their own privacy policies.
We are not responsible for the privacy practices of external websites.
8. How We Protect Your Information
We take reasonable measures to protect information provided through our website against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including donation records, communication records and any period required for legal, accounting or administrative purposes.
The actual retention period may vary depending on the type of information and applicable requirements.
10. Sharing of Information
We may share information only when reasonably necessary for purposes such as:
- Processing donations through authorized payment providers
- Providing website-related services
- Responding to legal or government requirements
- Protecting the security and rights of the Trust, website users or others
We do not sell personal information to third parties.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Ask questions about how your information is being used
Some information may need to be retained where we are legally or administratively required to do so.
12. Children’s Privacy
Our website is intended for general use.
We do not knowingly request unnecessary personal information from children through the website.
Where information concerning children is involved in our educational or charitable activities, we aim to handle such information responsibly and only for legitimate purposes related to those activities.
13. External Links
Our website may contain links to external websites, including social media platforms and payment services.
Once you leave our website, the privacy practices of the external website will apply.
We encourage visitors to review the privacy policies of those websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services or applicable requirements.
Any updated version will be published on this page with the revised date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
Seva hi Dhram Trust
Address:
117 Old Garhi Mendu,
North East Delhi – 110053, India
Email:
sevahidhramtrusthelpline@gmail.com
Website:
https://sevahidhramtrust.com
By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.